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Privacy Policy

A legal disclaimer

At Your Service Solutions ("we," "our," or "us"), operated in partnership with HOPE Academy Ranch USA, we are committed to protecting the privacy and security of the personal information entrusted to us by our corporate partners, clients, website visitors, and candidates within our talent pool.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, utilize our workforce placement, HR, and administrative services, or interact with our partner organization, HOPE Academy Ranch USA.

Privacy Policy - the basics

1. Information We Collect

 

We collect information that identifies, relates to, or could reasonably be linked with you ("Personal Information"). The types of information we collect depend on your interaction with us:

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A. Corporate Partners & Client Contact Information

  • Contact Details: Name, job title, corporate email address, phone number, and physical office address.

  • Business Information: Company name, billing address, payment details, tax identification numbers, and service requirements.

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B. Candidates & Talent Pool Information

  • Identification & Background: Full name, contact details, social security number or tax ID, date of birth, and government-issued identification (for legal paperwork and onboarding).

  • Employment & Qualification Details: Resumes, work history, education, certifications, references, and skills assessments.

  • Payroll & HR Data: Direct deposit banking details, tax withholding forms (e.g., W-4, W-9), emergency contact information, and performance/HR records.

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C. Automatically Collected Information (Website Visitors)

  • Technical Data: IP address, browser type, operating system, referring URLs, and pages viewed.

  • Cookies & Tracking: We use essential and performance cookies to optimize site functionality and analyze site traffic.

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2. How We Use Your Information

 

We process personal information for the following business and operational purposes:

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  • Service Delivery: Providing staffing, payroll management, HR administrative support, and compliance oversight for client companies.

  • Onboarding & Legal Compliance: Managing employment agreements, tax filings, legal verification (e.g., I-9/E-Verify), and workforce management.

  • Promotional & Marketing Reach: Facilitating brand exposure and collaborative outreach through our partner entity, HOPE Academy Ranch USA.

  • Communication: Sending administrative updates, service notifications, invoices, and response inquiries.

  • Security & Fraud Prevention: Safeguarding our digital infrastructure, detecting security incidents, and preventing unauthorized access.

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3. Sharing & Disclosure of Information

 

We do not sell your personal information. We may share your information under the following circumstances:

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  • Partner Organizations: Information may be shared with HOPE Academy Ranch USA for marketing, community outreach, and brand exposure programs as agreed upon with client partners.

  • Client Companies (For Candidates/Talent Pool): We share resume summaries, skill evaluations, and relevant work histories with prospective client partners seeking talent.

  • Third-Party Service Providers: We work with trusted vendors who assist us in operating our services, such as payroll processors, legal compliance tools, secure cloud storage providers, and IT infrastructure managers.

  • Legal Requirements: We may disclose information if required by law, court order, subpoena, or government regulation, or to protect the rights, property, and safety of Your Service Solutions, our users, or others.

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4. Data Security

 

We implement robust administrative, technical, and physical security measures designed to protect personal information against unauthorized access, loss, misuse, or alteration. These include encryption protocols, access controls, and secure data storage solutions. However, no internet transmission or electronic storage system can be guaranteed to be 100% secure.

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5. Data Retention

 

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, satisfy legal, tax, or accounting requirements, or resolve disputes. When data is no longer required, it is securely destroyed or anonymized.

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6. Your Rights & Choices

 

Depending on your jurisdiction, you may have the following rights regarding your personal data:

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  • Access & Correction: Request access to the personal information we hold about you or request corrections to inaccurate data.

  • Deletion: Request the deletion of your personal information, subject to legal and regulatory retention obligations.

  • Opt-Out: Opt out of receiving non-essential marketing communications from us or HOPE Academy Ranch USA at any time by using the "unsubscribe" link in our emails or contacting us directly.

 

To exercise any of these rights, please contact us using the information provided below.

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7. Third-Party Links

 

Our website and communications may contain links to third-party websites or services (including HOPE Academy Ranch USA platforms). We are not responsible for the privacy practices or content of these external sites and encourage you to review their privacy policies.

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8. Updates to This Privacy Policy

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We may update this Privacy Policy periodically to reflect changes in our practices, legal obligations, or operational needs. We will post the revised policy with an updated "Last Updated" date at the top of this page.

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9. Contact Us

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If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us at:

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cheryl.bushman@yourservicesolutions.life

or

(682) 323-1707

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